What Covid Taught Me About My Interior Design Business
Since the day I hung out my shingle over thirty years ago, any notion that design meetings and presentations could be conducted other than in-person would have sounded ridiculous. But, Covid taught me something about my interior design business that I never saw coming: design meetings can be conducted virtually!

I Had To Re-Think How We Do Things Around Here
I always believed that face-to-face design meetings were the only way to build the atmosphere of trust so critical to the success of our projects. Our clients are primarily condo and coop boards and committees that hire us to renovate and redecorate their lobbies and hallways. It’s a complex process involving many different players and crucial decisions.
When the lock-down hit, I was, understandably, in a bit of a panic. How would my firm be able to meet with our clients who were already under contract? And, how on earth could we present to prospective clients if we could not be in the same room with them? (Surprisingly, we were still receiving inquiries during lock-down.)

Here Comes Zoom
I needed to figure out a way to conduct design meetings virtually. My staff had been using Zoom for supplier and vendor meetings for several years. But, we had zero experience using it with clients who need to see colors, touch materials, and view renderings. We were determined to figure out a way to make it work.
Today, virtual design meetings are a vital tool in working with our clients – and they love it. Gone is the stress of getting a board or committee together on the same day at the same time in the same room. My staff loves it, too. No more stress trying to get to a meeting when you’re stuck in traffic or on a delayed train.
And, here’s a big silver lining: Zoom allows my firm to accept projects outside the NYC region for the first time, and that has always been my dream!

Our Website
Our website, Sygrove.com, is well-planned, well-written, carefully curated, and easily found on Google. When someone searches for a condo or coop lobby and hallway interior designer, we come up. Consequently, we receive inquiries from out-of-state condo communities all the time. They can see from our website that we have the expertise they’re looking for, and the fact that we’re based in NYC, we’re good at managing boards and contractors. I have almost always had to turn down those projects because, as the lead designer for the firm, I simply can’t be in two places at one time.
But thanks to Zoom, we now work with clients around the country. Now that it’s safe to travel, I can visit properties, meet the players in person, carefully vet a boots-on-the-ground team, and bid contractors. Then I come back to New York, and my team and I can run everything from our NYC office.

What Covid Taught Me About My Interior Design Business
I pray we never again have to experience the trauma of another pandemic. However, Covid taught me how to make my interior design business more resilient. Our carefully thought-out virtual design meeting process turns out to be wonderful for our clients, incredible for my staff and is giving us the ability to reach my dream of accepting projects around the United States.
What’s next? The World!!
Sygrove Interior Design Services
Sygrove Associates Design Group is an NYC interior design company. Our company’s founder Marilyn Sygrove is the lead interior designer on all projects. And she’s as tough as you are when it comes to quality, aesthetics, and coming in on time and on budget.
It all starts with a design consultation with Marilyn. She takes the time to thoroughly understand your design needs then personally directs all interior design, planning, and installation activities. Her work has been delighting clients, co-op and condo boards, and homeowners for over 30 years.
You can reach Marilyn by email at hello@sygrove.com or call her directly at 212.757.0631.
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Hallway & Lobby Interior Design After Covid

Finally, the worst seems to be behind us. Our clients, coops and condos, are getting geared up to make the improvements they put on hold for the past year. While the pandemic will be a memory at some point (I hope), there’s no question that lobby and hallway interior design has been changed forever.
Beautiful aesthetics, plenty of storage, and long-lasting materials will always be at front of mind for our clients. Hallway and lobby interior design after Covid must fulfill even more needs – it must be safe, sustainable, and sanitary.
1. Hallway & Lobby Interior Design After Covid - Safe
Sadly, New York City is has experienced an increase in crime. There are more break-ins, muggings, and robberies being reported than in previous years. Our clients want solutions that will make their staff and residents safer.
One of the best ways to make your building safer is to make your more visible. If you have a doorman make sure he’s posted close to the door. It makes your building less desirable to criminals than buildings where the staff can’t be seen from the street or foyer. Even in past years, we try to position every doorman desk as close to the main entrance as possible so staff can stay at their post the majority of the time.

We also recommend you position your package room or storage closets close to the doorman desk. This way he won’t have to leave his post to retrieve or accept deliveries. And, storage spaces that are well organized cut down on time spent away from the desk.
Security cameras are more important than ever. We are being asked to add or update security cameras as part of lobby and hallway renovation projects. Critical areas are doorways, elevator cabs, and laundry rooms. You also want your doorman’s desk to be large enough to accommodate screens so he can keep an eye on what’s in the building without having to turn around. Our custom-designed doorman desks are very popular with our clients.
Many buildings are also adding more alarms and electronic entry doors (that can be locked down at the doorman desk in case of emergency). One board we’re working with is considering a panic button that connects to their security company built right into their doorman desk.
2. Hallway & Lobby Interior Design After Covid - Sustainable
There was a movement toward environmental consciousness in lobby and hallway interior design even before the pandemic. But now, we’re our clients are asking for renewable and sustainable technologies and easy to maintain materials right up front even before we recommend them.
In terms of wall coverings, today there is a wide selection manufactured from sustainable and often recycled materials. For paints and stains, we can easily find products that have either low VOCs or no VOCs (volatile organic compounds). These products improve air quality by reducing the concentration of contaminants. In turn, that reduces the possibility of allergic reactions from toxins in the air. And, the products are safe for children and pets.

There are a lot of recycled and post-consumer materials gaining popularity in flooring. Lighting is evolving fast, too. Today, there are LED bulbs that cast a warm, soft, inviting illumination reminiscent of incandescent bulbs.
3. Hallway & Lobby Interior Design After Covid - Sanitary
Finally, our clients are really worried about germs and viruses lurking in the common areas of their buildings. I believe this will be one of the lasting impacts of Covid in my field.
The ability to keep everything clean and disinfected is super important. We look for materials that are elegant and rich-looking but can be cleaned with soap and water. There are a dizzying array of textures, patterns and colors in vinyl upholstery today. They look like leather but clean-up easily with just soap and water.

Microfiber, Crypton, and fabric treated with stain-resistant finishes such as Nanotex and Fiberseal are fantastic options for lobbies, too.
Conclusion
I’m happily optimistic about the future as we move toward the light at the end of the pandemic tunnel. My firm is well-equipped and prepared to create the sumptuous spaces that our clients expect from us. And, we have fully embraced the need to deliver hallway and lobby interior design after Covid that is safe, sustainable, and sanitary.
Sygrove Interior Design Services
Sygrove Associates Design Group is an NYC interior design company. Our company’s founder Marilyn Sygrove is the lead interior designer on all projects. And she’s as tough as you are when it comes to quality, aesthetics, and coming in on time and on budget.
It all starts with a design consultation with Marilyn. She takes the time to thoroughly understand your design needs then personally directs all interior design, planning, and installation activities. Her work has been delighting clients, co-op and condo boards, and homeowners for over 30 years.
You can reach Marilyn by email at hello@sygrove.com or call her directly at 212.757.0631.


